Please read these terms carefully before using our website and services
By accessing and using the website of The Prosperity and Changes Limited ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified Terms.
You must be at least 16 years old to use our website and request our services. By using our services, you represent and warrant that you meet this eligibility requirement.
You may use our website for lawful purposes only. You agree not to:
All content on this website, including text, graphics, logos, images, and software, is the property of The Prosperity and Changes Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
The Prosperity and Changes Limited provides professional social work services, including but not limited to:
Our services are subject to availability and eligibility criteria. We reserve the right to:
We maintain strict confidentiality in accordance with professional social work standards and data protection laws. However, we may need to breach confidentiality in the following circumstances:
Appointments can be scheduled through our website contact form, by telephone, or by email. All appointments are subject to availability and confirmation.
If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice where possible. Repeated cancellations or failure to attend appointments may result in termination of services.
If you arrive late for an appointment, we may need to shorten the session or reschedule, depending on our schedule.
Where our services involve fees, these will be clearly communicated before any service is provided. We offer:
Payment is due as agreed in our service contract or engagement letter. We accept payment by bank transfer, cheque, or cash. Late payments may incur additional charges.
When engaging with our services, you agree to:
We reserve the right to terminate services if a client behaves in an abusive, threatening, or violent manner towards our staff.
To the maximum extent permitted by law, The Prosperity and Changes Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services, including but not limited to:
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim, or £100 where no payment was made.
We have a statutory and moral duty to safeguard children and vulnerable adults. If we have reasonable cause to suspect that a child or vulnerable adult is suffering or likely to suffer significant harm, we will make a referral to the appropriate local authority safeguarding team. This may occur without your consent and regardless of any other provisions in these Terms.
Our website may contain links to third-party websites (e.g., local authorities, support organizations). We are not responsible for the content, privacy practices, or availability of these external sites. We encourage you to read their terms and privacy policies.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions about these Terms, please contact us:
The Prosperity and Changes Limited
30 Edgemond Avenue
Birmingham B24 0QQ
United Kingdom
Email: focanouk@gmail.com
Phone: +44 5577 8800 3219
Company Registration: 13888828
These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Prosperity and Changes Limited regarding the use of our website and services.